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What does a croupier do?

What does a day in the life of a croupier look like? And is there a difference between a croupier and a dealer? Here, we’ll tell you everything you need to know.

approx. 5 min.
What does a croupier do?
Maya Maya

What is a croupier?

A croupier is a central figure in casinos and MERKUR Casinos, responsible for conducting games of chance such as roulette, blackjack and poker. The term “croupier” originates from French and translates roughly as “chairperson” or “game leader”.

Their main task is to manage the game, handle players’ bets, and pay out winnings. In doing so, the croupier ensures that the game runs smoothly and that all rules are adhered to.

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The responsibilities

The work of a croupier is varied and requires a high level of concentration and skill. The key responsibilities include:

  • Managing the game: The croupier directs the course of the game, explains the rules, and ensures that all players know how the game works.
  • Handling bets and payouts: The croupier accepts players’ bets and distributes winnings according to the set odds.
  • Supervising the game: They must always remain attentive to ensure that the game runs fairly and that no attempts at cheating are made.
  • Customer service: A croupier is available to answer players’ questions and ensures a pleasant atmosphere at the table.

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The requirements

To become a croupier, a specific school qualification is not necessarily required. Instead, personal qualities and skills are in demand. The most important requirements include:

  • Good mathematical understanding: Quick mental arithmetic is a must, as the croupier constantly has to calculate bets and winnings.

  • Strong communication skills: Since a croupier is often in direct contact with players, a friendly manner and strong communication skills are essential.
  • Ability to concentrate: A croupier must remain focused even during long gaming sessions in order to manage the game correctly.
  • Manual dexterity: Handling cards and chips requires a certain level of skill.
  • Resilience and stress resistance: In a casino, things can get hectic, and the croupier must remain calm and confident even in stressful situations.
  • Flexibility: As casinos are often open late into the night, a croupier must be willing to work shifts and at unusual hours.

Training and career opportunities

In Germany, training to become a croupier is usually offered directly by casinos, MERKUR Casinos or specialised training centres. The training generally lasts several weeks and includes both theoretical and practical units. There, prospective croupiers learn the rules of the various games, how to handle cards and chips, as well as the correct techniques and movements.

After completing their training, croupiers usually start at smaller tables and, over the course of their career, can progress to larger gaming tables or even to supervisory roles such as pit boss. With increasing experience and competence, earning opportunities also improve.

We asked around

Would you like to hear first-hand what it’s like to work as a croupier at the MERKUR Casinos? What does a typical working day look like? And what makes the job especially enjoyable? In the interview, we had many exciting questions answered.

Enjoy watching!

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Dealer, card dealer or croupier? 🤔

So, which one is correct? The answer is: in general, the term “croupier” is used to describe the person who manages the game and enforces the rules, regardless of the specific game.

The term “dealer” is often used synonymously with “croupier”, especially in card games such as blackjack and poker. In these cases, the dealer is responsible for dealing the cards and ensuring that the rules are followed.

In German MERKUR Casinos, the “croupier” is sometimes also referred to as the “card dealer” (Kartengeber) in card games. This role is essentially identical to that of a dealer.

The casino insider

As you can see, a croupier is far more than just a game leader. They are a key figure in the casino who, through their skills and manner, make a decisive contribution to the atmosphere and the success of the game.

Anyone with an affinity for numbers, who enjoys working with people and is willing to be flexible, will find the profession of croupier to be an exciting and varied career with good opportunities for advancement.

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