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Franzi | Games
Franzi | Games 
Help with a gambling disorder
If gambling leads to problems, various counselling and support services are available in Germany. These are aimed at both those affected and their relatives, offering guidance as well as practical assistance.
approx. 2 min.
Help with a gambling disorder
If you have a gambling disorder or related issues, various support services are available in Germany. Outpatient addiction counselling centres are often the first point of contact, such as Caritas or Diakonie: they provide personal advice to those affected and their relatives, inform them about treatment options, and refer them to further support if needed.
In addition, psychotherapy, inpatient specialist clinics, and self-help groups may also be considered. Depending on the individual case, the costs of treatment may be covered by health insurance providers, municipalities, or pension insurance.
What is pathological gambling behaviour?
In the recognised international classification systems for mental disorders (ICD-11 and DSM-5), pathological gambling behaviour is listed and recognised as a condition requiring treatment. It is characterised by persistent and uncontrolled gambling behaviour that continues despite negative social consequences. Key features of pathological gambling behaviour include ongoing loss of control, unsuccessful attempts to limit or stop gambling, and withdrawal symptoms. In contrast, so-called problematic gambling behaviour refers to noticeable gambling patterns that do not meet the threshold of a clinical disorder.
In addition, there are nationwide counselling services available. Through the BIÖG (Federal Institute of Public Health) , services such as online counselling, email counselling, and a telephone helpline are offered. Online and telephone services are free of charge and anonymous, and are available to both those affected and their relatives. Structured online programmes such as “Check Out” or “Neustart-Spielerhilfe” are also available for those affected.
Anyone seeking support locally can use our postcode search to find suitable services nearby.
