Our service
We want you to feel completely at ease with us. That’s why first-class service is our top priority.
Depending on the legal requirements of the respective federal state, drinks and snacks are part of the service in many of our MERKUR Arcades.
As a guest, you can always rely on the helpfulness, expertise, and friendliness of our staff.
Whether it’s technical support at our slot machines or other customer requests – thanks to regular training, none of it is a problem for our service team.