Service, snacks and responsible gaming
Our team of six is dedicated to ensuring that guests feel completely at ease every day. Whether you have questions about our gaming offering or Responsible Gaming at MERKUR, our staff are always happy to help.
Refreshments are also well taken care of: guests can choose from a wide selection of hot and cold drinks, including soft drinks, juices and iced teas, as well as a variety of coffee specialities, teas and seasonal beverages. A range of packaged snacks is also available, including chocolate bars, crisps, Haribo sweets, BiFi snacks and sweet pastries. Feel free to ask our on-site service team for the current menu or place your order during one of our regular service rounds.